Service Support
Residential Customers
Change of Services
1. Register Credit Card Autopay
2. Change of Customer Services (Change Personal Data, add or cancel telephone number, register e-bill etc.)
- Application Form Download: IDD0050 Residential IDD0050 Business ComNet Phone Residential ComNet Phone Business
Fax: (852)3500 7048
Email: cs-online@comnet-telecom.com
3. Online Change Account Information (Contact number、Address and Bill method)
- Access to our website，then click “User Login” in the right hand side
- Enter anyone of your register phone number and HK ID card number or Business register number
- Then you can see details account information, and click “edit”
