ComNet Telecom (HK) Limited

Residential Customers

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Payment Method

Payment method Summary

Payment Method	Processing time of Application	Effective Date after Payment
PPS	No need application in advance	2 Working Days
Bank Autopay(Apply to IDD 0050 Service)	4－6 weeks	Charged on around 20th every month
Credit Card Autopay	1 week	Charged on around 16th every month
Credit Card Online Payment	No need application in advance	Immediate
Credit Card Telephone Payment	No need application in advance	Immediate
7-eleven convenience store (Cash accept)	N.A.	2 Working Days
By Post	N.A.	5 Working Days

Details

「PPS」
Payment

Bank
Autopay

Credit Card
Autopay

Credit Card
Online Payment

Credit Card
Payment Via Hotline

7-eleven convenience store
(Cash accept)

Cheque
Payment

「PPS」

Client can use PPS to pay ComNet bills via phone or internet

Customers	Customer needs to apply for PPS service in advance
24 Hours Hotline	18033
Website	www.ppshk.com
Merchant Number	「9273」
Payment Method	Pay via PPS hotline or PPS website

Bank Autopay/Credit Card Autopay

	Bank Autopay	Credit Card Autopay
Application Charge	Please check with the bank	Free
Application Method	Press here to download “Bank Autopay Authorization form”, and submit it to the bank	Press here to download Credit Card Autopay Authorization From, and submit to ComNet with Credit Card copy (Expiry date of Credit Card should be at least 3 months later)
Effective Date	Around 4-6 weeks. It will remark as “Bank Autopay”in ComNet monthly bill after service is effective.	Around 1 week. It will remark as “Credit Card Autopay”in ComNet monthly bill after service is effective.
Date of Monthly Payment	Around 20th of every month	Around 16th of every month

Bank Autopay/Credit Card Autopay

	Bank Autopay	Credit Card Autopay
Application Charge	Please check with the bank	Free
Application Method	Press here to download “Bank Autopay Authorization form”, and submit it to the bank	Press here to download Credit Card Autopay Authorization From, and submit to ComNet with Credit Card copy (Expiry date of Credit Card should be at least 3 months later)
Effective Date	Around 4-6 weeks. It will remark as “Bank Autopay”in ComNet monthly bill after service is effective.	Around 1 week. It will remark as “Credit Card Autopay”in ComNet monthly bill after service is effective.
Date of Monthly Payment	Around 20th of every month	Around 16th of every month

Credit Card Online Payment

Customer can Log in to check the monthly bills in recent 3 months and can pay online with credit card.。

Credit Card	VISA or Master
Payment Method	1 Access to our website，then click “User Login” in the right hand side 2 Enter anyone of your register phone number and HK ID card number or Business register number 3 Select " Authorize Credit Card Autopay " in a new window 4 Confirm the "Total amount" 5 Enter the "Credit Card Information"
Effective Date	Immediately

Credit Card Payment Via Hotline

Hotline	1021 050
Payment Method	1 Call hotline: 1021 050 (IDD 0050) or 1021 000 (ComNet Phone) 2 Offer account number 3 Offer credit card information
Effective Date	Immediately

Cash Payment at 7-11 Store

Customer could pay ComNet bill in any 7-11 Convenience Store with printed monthly bill (with barcode). The maximum amount is HK$5000 for each payment.
This payment needs two working days to take effective.

Cheque Payment

Customer can pay by cheque via post.

Payment Method	Cheques must be scored and send by post to our company 5 working days before deadline
Beneficiary	ComNet Telecom (HK) Limited
Post Address	Accounting Department, 25/F, CITIC Telecom Tower, 93 Kwai Fok Road, Kwai Chung, N.T., Hong Kong
Effective Date	5 working days
Notes	1. Please don’t post cash or cash cheque. 2. Receipt will not be offered for cheque payment 3. Should there be any returned cheque, ComNet has the right to charge handling fee from customer’s account without notice in advance.